Goal 1 2025
Automate storage monitoring and reporting processes to enhance operational efficiency, reduce manual effort, and improve real-time visibility into storage capacity and utilization

KPI : 
* Automation Coverage: Automate at least 90% of manual reporting tasks by leveraging tools such as Power BI or equivalent dashboarding platforms.
* Dashboard Implementation: Design and deploy automated dashboards that provide real-time insights into storage usage, capacity trends, and utilization across all major environments.


Goal 2 2025
Streamline the chargeback billing process by identifying bottlenecks, automating repetitive tasks, and improving data validation steps.
KPI :
Current Baseline: The chargeback billing process currently takes 5 manual working days to complete each cycle.
Target: Reduce the duration to 3–4 manual days by Identify and automate of repetitive tasks within the chargeback process.

Goal 3 2025
Enhance capacity planning accuracy by utilizing historical usage data and predictive analytics.

KPI
Achieve high accuracy in forecasting quarterly storage capacity requirements using historical trends and predictive models. 

Goal 4
Create a Capacity Forecast & Management Model and Process.

KPI
- Harness AI to create a forecast and management model for the MS footprint
- forecast retirement and refresh.
- calculate costs of refresh
- create processes not only of this but the joining processes with other teams that either utilize or feed us
information for this activity.