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A Policy for the effective management of technology and the deployment of technology solutions aligned to business strategies is necessary because technology is integral to Citigroup’s operations and its ability to create or meet new competitive opportunities. Having such a Policy is also consistent with regulatory guidance.
The Citigroup Information Technology Management (CITM) Policy defines a baseline for the management of technology risk throughout Citigroup. It focuses on those areas of technology where policy enables and enhances the performance of Information Technology organizations. It also provides the requisite common approach for addressing technology-related risk in Citigroup operating environments and helps promote process improvement within Information Technology organizations.
The CITM Policy specifies the goals that we are moving toward. Members of the Information Technology Leadership Council (ITLC) and all other Heads of Technology must ensure that their organizations refine the CITMP into day-to-day operating processes and procedures. These processes and procedures should reflect normal business practices and methodologies, local laws, rules and regulations and other applicable requirements.
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