From: Martinez, Jose [CCC-OT_IT]
Sent: Wednesday, January 09, 2008 8:17 PM
To: Reddy, Ashok Kumar1 [CCC-OT_IT]
Subject: RE: VT#13297225

gtesamba is a UNIX machine running the Samba service so it behaves like a Windows server.

In order to access that share you need work done in the UNIX side of things: 

- First you need a UNIX account in the infra.dev.cw.cg.com NIS+ domain (you should ask specifically for a Samba account if you don't need login access to any UNIX servers)

- Second you need to be part of the sats-g-drive netgroup in the Dev environment.

All this is requested using VSR.

Once that is in place mounting the share is transparent (if the Windows part behind the scenes works) and you should not be required any password.

Hope this helps.

Jose.

 

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From: Reddy, Ashok Kumar1 [CCC-OT_IT] 
Sent: 09 January 2008 09:54
To: Martinez, Jose [CCC-OT_IT]
Subject: VT#13297225


Hi Jose,

This is regarding VT#13297225 which is raised by PAUL behalf of me. 

I m able to access \\LDNCTINAS114\cti_3085_strge shared directory but when ever i tried to open \\gtesamba.eur.nsroot.net\Sats-g-drive it is asking username and password.

please try to resolve the issue and let me know if you need any info.



            Call Reference  SOE ID Product Name Status Date No. Affected Users 
               13297225  ph47197 Remote Access Acknowledged  1/8/2008 5:50:25 PM 1 
                   Hi, Can someone please confirm if the following staff should be able to connect to the sats-g-drive as we're having problems getting them connected. They are based in Singapore so login to APAC domain (not EUR) not sure if this make any difference. I'm sure all required paperwork etc has been submitted previously. If they should be able, are there any steps to allow them to login. Ashok Kumar1 - ar91297 Vathsavai, Krishnam Raju - kv13183 Many thanks Paul.  
           
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             User Details  
             Name: Paul Haynes  SOE ID: ph47197 
             RITS ID: 0000347197  Telephone: 0002075004972 
             Mobile:   Fax:  
             Email Address: paul.haynes@citigroup.com   Department: Operations 
             Country: United Kingdom  City: London 
             Postal Code: E14  Building: Citigroup Centre 1 
             Floor/Zone: 7 (Corp)  Desk location: 07E604 
             Business Manager: SA47183  Cost code: GB3085 

     
  =========================================================   Document Details  
           
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             Revision History 
             Date Revised Revision Revised by 
             1/8/2008 6:45:38 PM - - - -  jm01147  
             1/8/2008 6:45:38 PM Ticket status modified from "Transferred" to "Acknowledged" jm01147  
             1/8/2008 6:33:15 PM I don't think it is possible. We have to check.  jm01147  
             1/8/2008 6:33:15 PM Reason: Core team to address. jm01147  
             1/8/2008 6:33:15 PM Action: ticket ownership assigned from "UK UNIX Infrastructure Support" to "CTI EMEA Core Infrastructure SA".  jm01147  
             1/8/2008 5:50:25 PM Ticket Created ph47197 


     

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Thanks.

Best Regards,
Ashok Kumar Reddy
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