Ashok Kumar Reddy Moori	Hi Ismail

Ismail Laskor	Hi

Ashok Kumar Reddy Moori	this is regarding terminal access for below servers "LDNCTISTEM001.eur.nsroot.net, LDNCTISTEM002.eur.nsroot.net"

Ashok Kumar Reddy Moori	i had raised the VT#14342287 ....can you pls chk is it routed to  right group

Ashok Kumar Reddy Moori	can you pls help us to get the access ASAP

Ismail Laskor	HI we don't grant access. this is whatwebadmin group dio

Ismail Laskor	do

Ashok Kumar Reddy Moori	ok...

Ashok Kumar Reddy Moori	but pls check the VT is routed to exact group

Ismail Laskor	I manage the group and am really busy

Ismail Laskor	can you not check yourself?

Ashok Kumar Reddy Moori	sorry for distrubing..this is the VT Status

Ashok Kumar Reddy Moori	===============

Date Revised Revision Revised by 

 3/24/2008 2:57:31 PM Passing to right queue

 gk37560  

 3/24/2008 2:57:31 PM Reason: Passing gk37560  

 3/24/2008 2:57:31 PM Action: ticket ownership assigned from "EMEA TI WebAdmin Admin - New Accounts (MAC)" to "EMEA NT SATS ISA".  gk37560  

 3/24/2008 2:55:13 PM ‘’The severity of this ticket has been modified to severity 4 - MAC, this is a move add change request and should be set to this severity. Your ticket will be worked on in due course as the EWA team work on a call queue basis.’’

 gk37560  

 3/24/2008 2:55:13 PM Severity Modified to Sev 4-No Impact  gk37560  

 3/24/2008 1:30:23 PM Ticket Created ar91297 

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