Ashok Kumar Reddy Moori Hi Paul Paul Haynes Afternoon Ashok Kumar Reddy Moori Good Afternoon!! Ashok Kumar Reddy Moori i never seen you last week ?? what happend ?? Ashok Kumar Reddy Moori where were u Ashok Kumar Reddy Moori eqtgap1p - SCSI transport failed: reason 'tran_err' Ashok Kumar Reddy Moori for this kind of queries what r the things we have to check from ourend Paul Haynes most of the time the problem is caused by out-of-date firmware on the hba's or Powerpath (a lot of the servers are very old and out-of-date) Ashok Kumar Reddy Moori ok Paul Haynes failing that they can raise a call to get the cabling cleaned. Ashok Kumar Reddy Moori cabling cleaned ? Paul Haynes If it still causing an issue then we collect an 'emc grab' from the server and send to EMC and they come back the the answer. But we can't log a call till the sorfware is uptodate. Ashok Kumar Reddy Moori ok Ashok Kumar Reddy Moori before sending the EMC Grab to vendor do we need to get ISA approval ? Paul Haynes Sometimes the ends of the cabling get 'dirty' (yes it does happen) you've got remember the connections pass through a lot of patch panels before reaching the server and SYMMS. Paul Haynes No, we can just raise a call under the SYMM id and go from there.. Ashok Kumar Reddy Moori ok Ashok Kumar Reddy Moori monring i had checked the list logins, SYMSTAT, SYMEVENT, RA list for that issue...but i did not find any issue from our side....then i send a mail to them Paul Haynes Once we ask them to review the current software/firmware on the servers, they normally go away because they know that's the issue. Ashok Kumar Reddy Moori ohh!!!OK :-) Paul Haynes there are about 1000 hosts on the fabric so there is always a percentage with out-of-date software. Ashok Kumar Reddy Moori ok.. Paul Haynes did they raise a vt for the eqtgap1p host? Ashok Kumar Reddy Moori NO..just email Ashok Kumar Reddy Moori and monring there is VT saying " Application performance is poor following SAN failover/personality swap/establish on 27th January 2008 for Servers tivpcgc1 --> tivcrdc1. Please investigate the SRDF/SAN performance and if possible switch to asynchronous SRDF mode." Ashok Kumar Reddy Moori how did u solved this problem ? Ashok Kumar Reddy Moori this also i checked and it seems all r OK from our side Paul Haynes we do not believe the problem is related to the san. Paul Haynes they moved from the prod to cob environment over the weekend Ashok Kumar Reddy Moori then...how to go abt this kind of problem Ashok Kumar Reddy Moori ok Paul Haynes I had a quick look at the switch ports connected to the san to look at the io... not very much happening. Paul Haynes I think the problem is related to the new server.. Ashok Kumar Reddy Moori ok Paul Haynes I'm just configuring ECC to produce a report of the io for the day. Paul Haynes so we can send them graphs to show this Paul Haynes do ask me how at the mon=ment as I'm learning this too Ashok Kumar Reddy Moori wow..that will be good idea Ashok Kumar Reddy Moori how Ashok Kumar Reddy Moori if possible can you share the knowledge on disk allocations from starting to ending process Paul Haynes sorry I meant to say DON'T ask me now because I'm learning this myself. Paul Haynes disk allocations... there's a question. It all involves Aperture... Have you looked at this product yet? Ashok Kumar Reddy Moori because of we are not getting any idea how to handle this Ashok Kumar Reddy Moori yes/// Ashok Kumar Reddy Moori yes...i m looking Ashok Kumar Reddy Moori or just involve me..i will share yr workload Ashok Kumar Reddy Moori or you share yr desktop..i will monitor and then i will understand Paul Haynes Have a look at the help area.. there are a few video tutorials on storage allocations first. We are still learning as we go ;-) Ashok Kumar Reddy Moori involve me weekend activities preparation..if you want i will come to office on Saturday Paul Haynes this morning I've got to complete the Replistore checks (in Russia). Then I've got to do IRM or quarterly audit reports today. Ashok Kumar Reddy Moori or gimi some work which i can do here.... Paul Haynes I've got a couple of allocations over this weekend.. I can get you involved tomorrow morning. Paul Haynes your afternoon. Ashok Kumar Reddy Moori ok..not a problem Ashok Kumar Reddy Moori pls buzz me when ever u r free.... Paul Haynes sorry chap I can't be more help at this time I feel bad for not helping you :-( Ashok Kumar Reddy Moori please help to get the access to Tarantella and Terminal servers access Ashok Kumar Reddy Moori not a problem and i can understand your work load and pressure overe there Paul Haynes The trouble is I'm on my own this week due to holiday's and training. So I'm just trying to get as much work done a possible. If the're are any opening over there please let me know. Ashok Kumar Reddy Moori openings ? Paul Haynes what I'll do is give you a call when I get in tomorrow, and we'll talk then.. Paul Haynes sorry, new job! Ashok Kumar Reddy Moori heehhehehhe..why have u fedup in EMEA support or what ? Paul Haynes no not fed up too busy. Ashok Kumar Reddy Moori i will ask the consultants regarding yours Paul Haynes back in a moment.. Ashok Kumar Reddy Moori if i found anything i will let u know....but Ashok Kumar Reddy Moori pl Ashok Kumar Reddy Moori ok Paul Haynes I was only joking about the new job :-) Ashok Kumar Reddy Moori yes..i too Paul Haynes I'm on holiday from the end of next week (can't wait) Ashok Kumar Reddy Moori any how ....singapore paying will be less... Ashok Kumar Reddy Moori oh....so r u going out somewhere in the world ? Paul Haynes The Caribbean cruise starting from New York - 2 weeks Paul Haynes we have to visit the Sun in the England because we have so much rain !! Ashok Kumar Reddy Moori wow....all the best and advance HAPPY JOURNEY Paul Haynes must go now.. Sorry ... I'll talk to you tomorrow.. Ashok Kumar Reddy Moori OK..TAKE CARE Ashok Kumar Reddy Moori BYE FOR NOW Ashok Kumar Reddy Moori for eqtgap1p - SCSI transport failed: reason 'tran_err'....they received 262 VTs at 3:45am today Paul Haynes thanks