If you have a problem, follow these steps:
Check the documentation that came with the printer.
Visit the HP online support website at www.hp.com/support.
HP online support is available to all HP customers. It is the fastest source for up-to-date product information and expert assistance, and includes the following features:
Fast access to qualified online support specialists
Software and driver updates for the printer
Valuable troubleshooting information for common problems
Proactive printer updates, support alerts, and HP newsgrams that are available when you register the printer
Call HP support.
Support options and availability vary by printer, country/region, and language.