Tuesday, June 21, 2016 1:43:34 PMfalse10.0Clientx643.0Microsoft WindowsDetects problems with network connectivity.

35470x0C:\WINDOWS\diagnostics\system\networking0x000001916EE61740126250x0<?xml version="1.0"?> <Rootcauses Version="1.0"><Rootcause><ID>{BAA4467D-8F57-4739-879B-2CF78298177B}</ID><DisplayInformation><Name>The default gateway is not available</Name><Description>The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{271FFA7D-FD14-4CD5-8C8F-974956ED2D92}</ID><DisplayInformation><Name>The default gateway is not available</Name><Description>The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{245A9D66-AE9C-4518-A5B4-655752B0A5BD}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{D3C919F0-92A0-4a31-B07D-A0D189AF7DCD}</ID><DisplayInformation><Name>Another computer on the network has the same IP address as this computer</Name><Description>This computer might not be able to connect to other computers and devices.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{1A090044-E184-4991-B359-8FEA0B0EF7EA}</ID><DisplayInformation><Name>Automatically get new TCP/IP settings for the "%InterfaceName%" adapter</Name><Description> </Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{2D1607C2-C3D5-46bd-800D-48BE6165CE69}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{1A090044-E184-4991-B359-8FEA0B0EF7EA}</ID><DisplayInformation><Name>Automatically get new TCP/IP settings for the "%InterfaceName%" adapter</Name><Description> </Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{0F6757BD-FABF-4b88-8FD6-04713D672414}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{1A090044-E184-4991-B359-8FEA0B0EF7EA}</ID><DisplayInformation><Name>Automatically get new TCP/IP settings for the "%InterfaceName%" adapter</Name><Description> </Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{7CB28410-D5B2-4840-BDE0-A27A4E8CB36E}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{1A090044-E184-4991-B359-8FEA0B0EF7EA}</ID><DisplayInformation><Name>Automatically get new TCP/IP settings for the "%InterfaceName%" adapter</Name><Description> </Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{AA537141-C1AF-4bf0-B8A3-FCF94C877AEF}</ID><DisplayInformation><Name>The default gateway is not available</Name><Description>The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{45449525-3F1C-4779-BF99-ACAFBAA99D63}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{e23b33fd-da95-4ab8-b34c-c6598b526b10}</ID><DisplayInformation><Name>Change the TCP/IP settings for the n"%InterfaceName%" adapter</Name><Description>The adapter is currently set to use a specific IP address that is incorrect, rather than obtaining an IP address automatically.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{0258BFF1-4161-41e5-9F8B-CD8C8D581309}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{e23b33fd-da95-4ab8-b34c-c6598b526b10}</ID><DisplayInformation><Name>Change the TCP/IP settings for the n"%InterfaceName%" adapter</Name><Description>The adapter is currently set to use a specific IP address that is incorrect, rather than obtaining an IP address automatically.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{D5FA613D-E1D7-427c-BE0B-D4AC47FF1814}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{e23b33fd-da95-4ab8-b34c-c6598b526b10}</ID><DisplayInformation><Name>Change the TCP/IP settings for the n"%InterfaceName%" adapter</Name><Description>The adapter is currently set to use a specific IP address that is incorrect, rather than obtaining an IP address automatically.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{6F13C5FB-11B4-4417-AFAE-B154B9248A1B}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{e23b33fd-da95-4ab8-b34c-c6598b526b10}</ID><DisplayInformation><Name>Change the TCP/IP settings for the n"%InterfaceName%" adapter</Name><Description>The adapter is currently set to use a specific IP address that is incorrect, rather than obtaining an IP address automatically.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{8BF857D1-0441-4f4a-8964-5D64FA736EFA}</ID><DisplayInformation><Name>Another computer on the network has the same IP address as this computer</Name><Description>This computer might not be able to connect to other computers and devices.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{e23b33fd-da95-4ab8-b34c-c6598b526b10}</ID><DisplayInformation><Name>Change the TCP/IP settings for the n"%InterfaceName%" adapter</Name><Description>The adapter is currently set to use a specific IP address that is incorrect, rather than obtaining an IP address automatically.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{F2F9C581-A2FB-416f-A592-567B97BFC040}</ID><DisplayInformation><Name>The default gateway is not available</Name><Description>The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{e23b33fd-da95-4ab8-b34c-c6598b526b10}</ID><DisplayInformation><Name>Change the TCP/IP settings for the n"%InterfaceName%" adapter</Name><Description>The adapter is currently set to use a specific IP address that is incorrect, rather than obtaining an IP address automatically.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{55442987-1231-4796-BAE6-A27A4E899857}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description>The network adapter is set up to use DHCP to obtain its configuration, but a DHCP server is not available on the network.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{1C0B07EF-01C8-4d1f-B137-1C078BB4383C}</ID><DisplayInformation><Name>Problem with wireless adapter or access point</Name><Description></Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the wireless adapter</Name><Description></Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or access point issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device back on or plug it back into the power outlet. To restart a router or access point that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{46EC1E49-CA70-4561-9AB7-009F6B1B3709}</ID><DisplayInformation><Name>There might be a problem with the driver for the %InterfaceName% adapter</Name><Description>Windows couldn't automatically bind the IP protocol stack to the network adapter.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{4406F2CC-9CBD-4098-A03A-E5C9810E4895}</ID><DisplayInformation><Name>Set up the %FriendlyInterfaceName% adapter</Name><Description>Set up the network adapter to communicate with this network. This ensures that both Internet Protocol Version 4 (TCP/IPv4) and Internet Protocol Version 6 (TCP/IPv6) can be used on the network adapter.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{713CFC83-BB98-4c4d-93F6-D576BC8D9A0A}</ID><DisplayInformation><Name>The %FriendlyInterfaceName% adapter is experiencing problems</Name><Description>Windows Help and Support can provide more information about resolving driver or hardware issues.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{00E060F8-60C9-4273-B140-3A990C1616DA}</ID><DisplayInformation><Name>The Windows wireless service is not running on this computer</Name><Description>The Windows wireless service is also called the WLAN Autoconfig service.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{f2bf7e44-9e8b-4bb2-aead-879fe983f222}</ID><DisplayInformation><Name>Start the Windows wireless service</Name><Description>The Windows wireless service is not running on this computer.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{E42E5B5A-16E0-43f1-AB32-C94C608D269D}</ID><DisplayInformation><Name>Your computer does not meet the requirements for DirectAccess</Name><Description>Accessing the domain network over DirectAccess requires that your computer be running Windows Server 2008 R2, Windows 7 Enterprise, Windows 7 Ultimate or later. Your computer must be joined to a domain, and your network administrator must have configured DirectAccess for your organization.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>false</Verifiable><Resolutions><Resolution><ID>{771D57A9-5E2C-44e0-B490-CEB24EEDA882}</ID><DisplayInformation><Name>Configure your computer to be compatible with DirectAccess</Name><Description>Make sure your computer is running Windows Server 2008 R2, Windows 7 Enterprise, Windows 7 Ultimate or later. Your computer must be joined to a domain, and your network administrator must have configured DirectAccess for your organization. If these requirements are met, use an Ethernet, wireless, or VPN connection to connect your computer to the domain. This will update settings controlled by your network administrator.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters/><ExtensionPoint/> </Rootcause><Rootcause><ID>{F4148D83-8526-48e2-B21A-01894ECCE98C}</ID><DisplayInformation><Name>The Diagnostics Policy Service is not running</Name><Description>Network Diagnostics cannot be run without the Diagnostics Policy Service.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>false</Verifiable><Resolutions><Resolution><ID>{EFA6117E-D1D2-4ab2-B4AA-9582A36AC30C}</ID><DisplayInformation><Name>Start the Diagnostics Policy Service</Name><Description>Network Diagnostics requires that the Diagnostics Policy Service be running.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters/><ExtensionPoint/> </Rootcause><Rootcause><ID>{A693C86C-3907-4467-8A92-F360C3482C01}</ID><DisplayInformation><Name>The Diagnostics Policy Service is disabled</Name><Description>Network Diagnostics cannot be run without the Diagnostics Policy Service.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>false</Verifiable><Resolutions><Resolution><ID>{61F49208-2D8F-4dfb-B9F2-9CC74708C7BF}</ID><DisplayInformation><Name>Start the Diagnostics Policy Service automatically</Name><Description>Network Diagnostics requires that the Diagnostics Policy Service be running.</Description></DisplayInformation><RequiresConsent>true</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters/><ExtensionPoint/> </Rootcause><Rootcause><ID>{6880DE42-9ED5-454a-8490-BA407BEABC22}</ID><DisplayInformation><Name>Windows is in Safe Mode.</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>false</Verifiable><Resolutions><Resolution><ID>{9A4CFB56-4787-42a1-98D5-14D34F1EA839}</ID><DisplayInformation><Name>Reboot your computer to exit Safe Mode</Name><Description>Network Diagnostics cannot be run in Safe Mode.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters/><ExtensionPoint/> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000002}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000003}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{000000000-0000-0000-0000-000000000002}</ID><DisplayInformation><Name>%RepairName1%</Name><Description>%RepairDescription1%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000004}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{000000000-0000-0000-0000-000000000002}</ID><DisplayInformation><Name>%RepairName1%</Name><Description>%RepairDescription1%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000005}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{000000000-0000-0000-0000-000000000002}</ID><DisplayInformation><Name>%RepairName1%</Name><Description>%RepairDescription1%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000006}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000007}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{DFA35F24-DD2F-4c37-87AE-5D7A8B508786}</ID><DisplayInformation><Name>An Ethernet cable is not properly plugged in or might be broken</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{4c1db172-9a9e-4b1a-bdab-24021291a158}</ID><DisplayInformation><Name>Plug an Ethernet cable into the network adapter "%InterfaceName%"</Name><Description>An Ethernet cable looks like a telephone cable but with larger connectors on the ends. Plug this cable into the opening on the back or side of the computer. Make sure the other end of the cable is plugged into the router. If that does not help, try using a different cable.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{4DA030B8-86E5-4b6a-A879-2FFF8443B527}/4DA030B8-86E5-4B6A-A879-2FFF8443B527:-1082298005</ID><DisplayInformation><Name>A network cable is not properly plugged in or may be broken</Name><Description> </Description></DisplayInformation><Status>Detected</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{4DA030B8-86E5-4b6a-A879-2FFF8443B527}/4DA030B8-86E5-4B6A-A879-2FFF8443B527:-1082298005/{1296DFF0-D04E-4be1-A512-90F04DDFA3E6}</ID><DisplayInformation><Name>Plug an Ethernet cable into this computer</Name><Description>An Ethernet cable looks like a telephone cable but with larger connectors on the ends. Plug this cable into the opening on the back or side of the computer. Make sure the other end of the cable is plugged into the router. If that does not help, try using a different cable.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value>AF5AD5BD-DA7A-4412-95BB-DF153C731995:0</Value></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{60372FD2-AD60-45c2-BD83-6B827FC438DF}</ID><DisplayInformation><Name>The %InterfaceName% adapter is disabled</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-AB107B29AFB6}</ID><DisplayInformation><Name>Enable the %FriendlyInterfaceName% adapter</Name><Description> </Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause></Rootcauses> 1038600x803C0101{4DA030B8-86E5-4b6a-A879-2FFF8443B527}/4DA030B8-86E5-4B6A-A879-2FFF8443B527:-1082298005/{1296DFF0-D04E-4be1-A512-90F04DDFA3E6}940x0<?xml version="1.0"?> <Rootcauses Version="1.0"><Rootcause><ID>{4DA030B8-86E5-4b6a-A879-2FFF8443B527}/4DA030B8-86E5-4B6A-A879-2FFF8443B527:-1082298005</ID><Status>Not Fixed</Status></Rootcause></Rootcauses> 1710x0<?xml version="1.0"?> <Rootcauses Version="1.0"><Rootcause><ID>{BAA4467D-8F57-4739-879B-2CF78298177B}</ID><DisplayInformation><Name>The default gateway is not available</Name><Description>The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{271FFA7D-FD14-4CD5-8C8F-974956ED2D92}</ID><DisplayInformation><Name>The default gateway is not available</Name><Description>The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{245A9D66-AE9C-4518-A5B4-655752B0A5BD}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{D3C919F0-92A0-4a31-B07D-A0D189AF7DCD}</ID><DisplayInformation><Name>Another computer on the network has the same IP address as this computer</Name><Description>This computer might not be able to connect to other computers and devices.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{1A090044-E184-4991-B359-8FEA0B0EF7EA}</ID><DisplayInformation><Name>Automatically get new TCP/IP settings for the "%InterfaceName%" adapter</Name><Description> </Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{2D1607C2-C3D5-46bd-800D-48BE6165CE69}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{1A090044-E184-4991-B359-8FEA0B0EF7EA}</ID><DisplayInformation><Name>Automatically get new TCP/IP settings for the "%InterfaceName%" adapter</Name><Description> </Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{0F6757BD-FABF-4b88-8FD6-04713D672414}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{1A090044-E184-4991-B359-8FEA0B0EF7EA}</ID><DisplayInformation><Name>Automatically get new TCP/IP settings for the "%InterfaceName%" adapter</Name><Description> </Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{7CB28410-D5B2-4840-BDE0-A27A4E8CB36E}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{1A090044-E184-4991-B359-8FEA0B0EF7EA}</ID><DisplayInformation><Name>Automatically get new TCP/IP settings for the "%InterfaceName%" adapter</Name><Description> </Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{AA537141-C1AF-4bf0-B8A3-FCF94C877AEF}</ID><DisplayInformation><Name>The default gateway is not available</Name><Description>The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{45449525-3F1C-4779-BF99-ACAFBAA99D63}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{e23b33fd-da95-4ab8-b34c-c6598b526b10}</ID><DisplayInformation><Name>Change the TCP/IP settings for the n"%InterfaceName%" adapter</Name><Description>The adapter is currently set to use a specific IP address that is incorrect, rather than obtaining an IP address automatically.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{0258BFF1-4161-41e5-9F8B-CD8C8D581309}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{e23b33fd-da95-4ab8-b34c-c6598b526b10}</ID><DisplayInformation><Name>Change the TCP/IP settings for the n"%InterfaceName%" adapter</Name><Description>The adapter is currently set to use a specific IP address that is incorrect, rather than obtaining an IP address automatically.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{D5FA613D-E1D7-427c-BE0B-D4AC47FF1814}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{e23b33fd-da95-4ab8-b34c-c6598b526b10}</ID><DisplayInformation><Name>Change the TCP/IP settings for the n"%InterfaceName%" adapter</Name><Description>The adapter is currently set to use a specific IP address that is incorrect, rather than obtaining an IP address automatically.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{6F13C5FB-11B4-4417-AFAE-B154B9248A1B}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{e23b33fd-da95-4ab8-b34c-c6598b526b10}</ID><DisplayInformation><Name>Change the TCP/IP settings for the n"%InterfaceName%" adapter</Name><Description>The adapter is currently set to use a specific IP address that is incorrect, rather than obtaining an IP address automatically.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{8BF857D1-0441-4f4a-8964-5D64FA736EFA}</ID><DisplayInformation><Name>Another computer on the network has the same IP address as this computer</Name><Description>This computer might not be able to connect to other computers and devices.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{e23b33fd-da95-4ab8-b34c-c6598b526b10}</ID><DisplayInformation><Name>Change the TCP/IP settings for the n"%InterfaceName%" adapter</Name><Description>The adapter is currently set to use a specific IP address that is incorrect, rather than obtaining an IP address automatically.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{F2F9C581-A2FB-416f-A592-567B97BFC040}</ID><DisplayInformation><Name>The default gateway is not available</Name><Description>The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{e23b33fd-da95-4ab8-b34c-c6598b526b10}</ID><DisplayInformation><Name>Change the TCP/IP settings for the n"%InterfaceName%" adapter</Name><Description>The adapter is currently set to use a specific IP address that is incorrect, rather than obtaining an IP address automatically.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{55442987-1231-4796-BAE6-A27A4E899857}</ID><DisplayInformation><Name>"%InterfaceName%" doesn't have a valid IP configuration</Name><Description>The network adapter is set up to use DHCP to obtain its configuration, but a DHCP server is not available on the network.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the "%InterfaceName%" adapter</Name><Description>This can sometimes resolve an intermittent problem.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or broadband modem issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{1C0B07EF-01C8-4d1f-B137-1C078BB4383C}</ID><DisplayInformation><Name>Problem with wireless adapter or access point</Name><Description></Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-ab107b29afb9}</ID><DisplayInformation><Name>Reset the wireless adapter</Name><Description></Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution><Resolution><ID>{9513cc1c-4a26-4cb8-bf89-0a82129bd105}</ID><DisplayInformation><Name>Investigate router or access point issues</Name><Description>If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device back on or plug it back into the power outlet. To restart a router or access point that has a built-in battery, press and quickly release the Reset button.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{46EC1E49-CA70-4561-9AB7-009F6B1B3709}</ID><DisplayInformation><Name>There might be a problem with the driver for the %InterfaceName% adapter</Name><Description>Windows couldn't automatically bind the IP protocol stack to the network adapter.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{4406F2CC-9CBD-4098-A03A-E5C9810E4895}</ID><DisplayInformation><Name>Set up the %FriendlyInterfaceName% adapter</Name><Description>Set up the network adapter to communicate with this network. This ensures that both Internet Protocol Version 4 (TCP/IPv4) and Internet Protocol Version 6 (TCP/IPv6) can be used on the network adapter.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{713CFC83-BB98-4c4d-93F6-D576BC8D9A0A}</ID><DisplayInformation><Name>The %FriendlyInterfaceName% adapter is experiencing problems</Name><Description>Windows Help and Support can provide more information about resolving driver or hardware issues.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{00E060F8-60C9-4273-B140-3A990C1616DA}</ID><DisplayInformation><Name>The Windows wireless service is not running on this computer</Name><Description>The Windows wireless service is also called the WLAN Autoconfig service.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{f2bf7e44-9e8b-4bb2-aead-879fe983f222}</ID><DisplayInformation><Name>Start the Windows wireless service</Name><Description>The Windows wireless service is not running on this computer.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>false</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{E42E5B5A-16E0-43f1-AB32-C94C608D269D}</ID><DisplayInformation><Name>Your computer does not meet the requirements for DirectAccess</Name><Description>Accessing the domain network over DirectAccess requires that your computer be running Windows Server 2008 R2, Windows 7 Enterprise, Windows 7 Ultimate or later. Your computer must be joined to a domain, and your network administrator must have configured DirectAccess for your organization.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>false</Verifiable><Resolutions><Resolution><ID>{771D57A9-5E2C-44e0-B490-CEB24EEDA882}</ID><DisplayInformation><Name>Configure your computer to be compatible with DirectAccess</Name><Description>Make sure your computer is running Windows Server 2008 R2, Windows 7 Enterprise, Windows 7 Ultimate or later. Your computer must be joined to a domain, and your network administrator must have configured DirectAccess for your organization. If these requirements are met, use an Ethernet, wireless, or VPN connection to connect your computer to the domain. This will update settings controlled by your network administrator.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters/><ExtensionPoint/> </Rootcause><Rootcause><ID>{F4148D83-8526-48e2-B21A-01894ECCE98C}</ID><DisplayInformation><Name>The Diagnostics Policy Service is not running</Name><Description>Network Diagnostics cannot be run without the Diagnostics Policy Service.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>false</Verifiable><Resolutions><Resolution><ID>{EFA6117E-D1D2-4ab2-B4AA-9582A36AC30C}</ID><DisplayInformation><Name>Start the Diagnostics Policy Service</Name><Description>Network Diagnostics requires that the Diagnostics Policy Service be running.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters/><ExtensionPoint/> </Rootcause><Rootcause><ID>{A693C86C-3907-4467-8A92-F360C3482C01}</ID><DisplayInformation><Name>The Diagnostics Policy Service is disabled</Name><Description>Network Diagnostics cannot be run without the Diagnostics Policy Service.</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>false</Verifiable><Resolutions><Resolution><ID>{61F49208-2D8F-4dfb-B9F2-9CC74708C7BF}</ID><DisplayInformation><Name>Start the Diagnostics Policy Service automatically</Name><Description>Network Diagnostics requires that the Diagnostics Policy Service be running.</Description></DisplayInformation><RequiresConsent>true</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters/><ExtensionPoint/> </Rootcause><Rootcause><ID>{6880DE42-9ED5-454a-8490-BA407BEABC22}</ID><DisplayInformation><Name>Windows is in Safe Mode.</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>false</Verifiable><Resolutions><Resolution><ID>{9A4CFB56-4787-42a1-98D5-14D34F1EA839}</ID><DisplayInformation><Name>Reboot your computer to exit Safe Mode</Name><Description>Network Diagnostics cannot be run in Safe Mode.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters/><ExtensionPoint/> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000002}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000003}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{000000000-0000-0000-0000-000000000002}</ID><DisplayInformation><Name>%RepairName1%</Name><Description>%RepairDescription1%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000004}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{000000000-0000-0000-0000-000000000002}</ID><DisplayInformation><Name>%RepairName1%</Name><Description>%RepairDescription1%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000005}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution><Resolution><ID>{000000000-0000-0000-0000-000000000002}</ID><DisplayInformation><Name>%RepairName1%</Name><Description>%RepairDescription1%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000006}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{000000000-0000-0000-0000-000000000007}</ID><DisplayInformation><Name>%RootCauseName%</Name><Description>%RootCauseDescription%</Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{000000000-0000-0000-0000-000000000001}</ID><DisplayInformation><Name>%RepairName%</Name><Description>%RepairDescription%</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint> <PhysicallyLoggedOnUser/> </ExtensionPoint> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{DFA35F24-DD2F-4c37-87AE-5D7A8B508786}</ID><DisplayInformation><Name>An Ethernet cable is not properly plugged in or might be broken</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{4c1db172-9a9e-4b1a-bdab-24021291a158}</ID><DisplayInformation><Name>Plug an Ethernet cable into the network adapter "%InterfaceName%"</Name><Description>An Ethernet cable looks like a telephone cable but with larger connectors on the ends. Plug this cable into the opening on the back or side of the computer. Make sure the other end of the cable is plugged into the router. If that does not help, try using a different cable.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{4DA030B8-86E5-4b6a-A879-2FFF8443B527}/4DA030B8-86E5-4B6A-A879-2FFF8443B527:-1082298005</ID><DisplayInformation><Name>A network cable is not properly plugged in or may be broken</Name><Description> </Description></DisplayInformation><Status>Not Fixed</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{4DA030B8-86E5-4b6a-A879-2FFF8443B527}/4DA030B8-86E5-4B6A-A879-2FFF8443B527:-1082298005/{1296DFF0-D04E-4be1-A512-90F04DDFA3E6}</ID><DisplayInformation><Name>Plug an Ethernet cable into this computer</Name><Description>An Ethernet cable looks like a telephone cable but with larger connectors on the ends. Plug this cable into the opening on the back or side of the computer. Make sure the other end of the cable is plugged into the router. If that does not help, try using a different cable.</Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>false</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause><Rootcause><ID>{60372FD2-AD60-45c2-BD83-6B827FC438DF}</ID><DisplayInformation><Name>The %InterfaceName% adapter is disabled</Name><Description> </Description></DisplayInformation><Status>Not Checked</Status><Verifiable>true</Verifiable><Resolutions><Resolution><ID>{07d37f7b-fa5e-4443-bda7-AB107B29AFB6}</ID><DisplayInformation><Name>Enable the %FriendlyInterfaceName% adapter</Name><Description> </Description></DisplayInformation><RequiresConsent>false</RequiresConsent><Script><RequiresElevation>true</RequiresElevation><RequiresInteractivity>true</RequiresInteractivity></Script><ExtensionPoint/> </Resolution></Resolutions><Parameters><Parameter><Name>SBSData</Name><Value/></Parameter><Parameter><Name>Keywords</Name><Value>Network</Value></Parameter></Parameters><ExtensionPoint> <SecurityBoundarySafe>%SBSData%</SecurityBoundarySafe> </ExtensionPoint> </Rootcause></Rootcauses>