It looks like you're not connected to the Internet. Let Windows try to help you fix the problem. In the search box on the taskbar, enter Network troubleshooter , then select Identify and repair network problems .

If that doesn't work and you're using a wired connection, make sure both ends of your Ethernet cable are securely plugged in to your PC and your router or modem.

If you're having trouble connecting to Wi‑Fi

Here are some things to try:

• Make sure Wi‑Fi is on. Go to Start , then select Settings  > Network & Internet > Wi‑Fi to check. If a network you expect to see appears in the list, select the network > Connect .

• Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when it's on.)

• Go to Start , then select Settings  > Network & Internet > Airplane mode and turn off airplane mode if it's on.

• Move closer to the router or access point.

If none of these things work, restart your Wi‑Fi router. This should be one of the last things you try.

You may be able to connect to a cellular network instead. Go to Start , then select Settings  > Network & Internet , and see if Cellular appears in the list of settings.